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Betting Rules
These Betting Rules explain how bets are placed, accepted, settled and managed at Instant Casino. They are intended to help players in Australia understand the general conditions that may apply when using betting services. Please read these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information before placing a bet.
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General betting conditions
By opening an account, accessing betting services or placing a bet, you confirm that you have read and understood the rules that apply. You are responsible for checking the relevant information before confirming each bet. Rules may differ between products, sports, competitions, games, markets and bet types, so the specific market information shown at the time of placing a bet should always be reviewed.
Table of contents
Betting services are intended only for people who are legally permitted to use them in their location. Players must meet all applicable age, identity and eligibility requirements. You must provide information that is accurate, complete and current, and you must keep account login details secure. An account must be used only by the registered account holder. You must not allow another person to access or use your account, place bets on your behalf or use your payment method without authorisation.
Instant Casino may apply account checks and other controls required by law, regulation, risk management or internal procedures. These checks may include verification of identity, age, location, payment information and account activity. A bet or transaction may be delayed, reviewed, refused, restricted or cancelled where this is necessary to comply with applicable requirements or to protect the integrity of the service.
- Check the selection, odds, stake, potential return and any applicable conditions before confirming a bet.
- A bet is generally treated as accepted only when confirmation is displayed or otherwise provided through the betting service.
- A bet that has not been accepted should not be treated as valid, even if it appears in a slip or remains visible on screen.
- You are responsible for maintaining access to your account and for reviewing your betting history.
- You must not use the service for unlawful activity, fraud, money laundering, market manipulation or any other improper purpose.
You should also make sure that your device, internet connection and account access are secure when using the service. Do not share passwords, one-time security codes or other account information. If you believe that another person has accessed your account, change your security details where possible and contact support through the available channel without delay.
Placing and accepting bets
Before placing a bet, select the event, game, market and outcome you wish to back, then enter the amount you want to stake. The betting slip should show the relevant details before you confirm. If the service displays changing odds or other changing information, you may be asked to accept the updated details before the bet can be placed. You should not confirm a bet unless you are satisfied that all details are correct.
Once a bet has been accepted, it may not normally be changed or withdrawn unless the applicable rules specifically allow it. Requests to amend or cancel a bet are not guaranteed. If a technical issue, pricing error, display error or other material problem affects a bet, Instant Casino may review the transaction and take the action permitted under the applicable terms and rules.
Odds, stakes and bet slips
Odds shown on the service indicate the potential price available at the time of selection. Odds can change before acceptance. The final odds and stake are those recorded in the accepted bet confirmation. Where a bet slip includes multiple selections, the applicable combination, price and settlement conditions should be checked carefully. A mistake in selecting an event, outcome, stake or bet type does not automatically make an accepted bet void.
Minimum and maximum stakes, maximum returns, market restrictions and other limits may apply. Any applicable limits will generally be displayed through the service or described in the relevant product rules. Limits may vary according to the event, market, account, jurisdiction, risk assessment or other operational factors. A bet may be partially accepted, reduced or refused where a limit applies.
Service interruptions and errors
Online services can be affected by network problems, device issues, maintenance, outages, delays or other technical events. You should not assume that a bet was accepted because you clicked a button or because funds appeared to move temporarily. The account history and confirmation provided by the service are the primary records of betting activity, subject to any necessary investigation or correction.
If you experience a delay or interruption while placing a bet, wait for the service to respond and check your account history before trying again. Placing the same bet repeatedly may result in more than one accepted bet. You are responsible for reviewing your open bets and confirming whether a transaction was completed.
Events, results and settlement
Bets are settled using the official result or other recognised result source applicable to the relevant event or market. The settlement method depends on the rules for that product. For sports and racing, settlement may take account of the official result, declared result, starting conditions, postponement, abandonment, disqualification or other event circumstances. For casino and other games, settlement is based on the outcome generated and recorded by the relevant game system.
The result shown on a live display, scoreboard, broadcast, social media channel or third-party website may be provisional. A result can be changed after an event, including because of an official correction, appeal, review or disqualification. Where the applicable rules allow a later correction, bets may be resettled to reflect the official outcome.
Postponed, abandoned and cancelled events
If an event is postponed, abandoned, cancelled or otherwise fails to meet the conditions for settlement, the relevant market may be made void unless its individual rules provide another outcome. Some bets may remain valid where the outcome has already been determined or where the applicable market rules permit settlement. Players should review the rules displayed for the event because treatment can vary by sport, competition, market and bet type.
Dead heats and tied outcomes
Dead-heat or tied-outcome rules may apply where two or more participants share a result or where an event finishes without a single winning outcome. Under these rules, a winning stake may be divided or settled in accordance with the relevant market conditions. The applicable calculation and treatment will depend on the product and market selected.
Voided bets and corrections
A bet may be declared void where the event or market does not meet the stated conditions, where a material error has occurred, where the bet was accepted in breach of an applicable rule, or where another valid reason requires cancellation. If a bet is void, the usual outcome is that the relevant stake is returned, unless the specific rules state otherwise. If a settlement error is identified, the account may be corrected and any related balance adjustment may be reversed.
Where a market is settled incorrectly, the settlement may be reviewed and amended after the initial result is shown. Account records should therefore be treated as subject to correction where an error, official result change or other valid adjustment is identified. If you believe that a bet has been settled incorrectly, review the applicable market rules and raise the issue through the available support channel.
Account management and responsible betting
You should regularly review your account balance, deposits, withdrawals, open bets, settled bets and transaction history. If you notice an unfamiliar transaction, incorrect result or other account concern, stop using the account and raise the issue through the available support channel. Do not attempt to resolve an error by placing additional bets or transferring funds.
You should only bet with money you can afford to lose. Betting outcomes are uncertain, and no strategy can guarantee a win. Do not chase losses, borrow money to gamble, bet to solve financial problems or continue playing when gambling is causing stress. Setting personal limits before you begin can help you remain in control.
- Set a budget for gambling and treat it as entertainment spending.
- Set time limits and take regular breaks from betting.
- Never gamble while affected by alcohol, drugs, strong emotions or financial pressure.
- Do not increase stakes to recover previous losses.
- Use available deposit, spending, stake, loss or session controls where offered.
- Consider a temporary break or account self-exclusion if gambling is becoming difficult to manage.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
If you believe you may have a gambling problem, use the responsible gambling tools available through the service and seek help from an appropriate Australian support organisation or qualified professional. Friends and family can also provide valuable support. Instant Casino may apply safer gambling measures, including account restrictions, verification requests, product limits or exclusion controls, where appropriate or required.
These Betting Rules are general information and do not replace the specific rules displayed for an individual market or product. If there is an inconsistency, the applicable product rules and governing Terms and Conditions will determine how the bet is handled. Rules may be updated from time to time, so you should review the current version before placing further bets.
By continuing to use the betting service, you acknowledge that you are responsible for understanding the rules relevant to your bets and for complying with all applicable requirements. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support options.
